But I can do it myself!

As small business owners we all think that there are certain things we can manage in our businesses ourselves. There are many of these things we are correct about this in. It is, after all, simple and cost effective to vacuum your own office rather than pay a janitorial service. However there are several things that it is safer, smarter, easier or more cost effective to hire a professional for:

Some things I would include on this list:

  • Taxes
  • Insurance
  • Automotive maintenance
  • Bookkeeping and Payroll
  • Information Technology

Wait you say, Information Technology? That’s just the computers! I can handle that!

Though that may be true, several questions come up:

  • Do you enjoy taking valuable time researching the little things that a professional would fix quickly and easily?
  • Do you have and maintain a disaster recovery plan?
  • What if a Hard drive goes bad?
  • What if you got a virus that encrypts every machine on your network?
  • Finally, what is you time worth? Is the time you are spending on Information Technology time you could have spent growing your business?

With a managed service plan fromWolfe Computer Solutionsyou don’t have to worry about these questions. We handle all of those concerns. All plans include a backup and disaster recovery system. We maintain your network. We keep your computers and vital programs up to date. We ensure that all of your anti virus and anti spyware programs are working and keeping the bad guys off in the first place!

Let Wolfe Computer Solutions focus on your I.T., so you can focus on your business!

The Power and Protection of the Pack!

 

Call today 307-222-9270

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Why Managed Service?

AtWolfe Computer Solutions we believe that no business is too small to utilize the services of an I.T. Managed Service Provider (MSP). A Managed Service provider can handle all of your Information Technology needs so your business can focus on growing and not on I.T. issues.

There are several very important advantages to hiring an MSP to assist your business:

  • Regular scheduled maintenance visits. Depending on your size and needs, Wolfe Computer Solutions will make regular visits to your site, either weekly (for larger small businesses), every other week (medium sized small businesses), or once a month (for very small businesses). These visits will include checking updates, virus scanning, backups and overall system health. Just like oil changes for your car, these are vital to ensure you are running at tip top shape!
  • Emergency on call visits. Included in all Managed Service plans is emergency services. Catastrophic events unfortunately happen, and Wolfe Computer Solutions is there for you when they do! Whether it is hardware failure, a nasty virus infection, or simply someone accidentally deleted that project you have spent the last month getting ready, we are here to help. This service is at no additional charge! (Except in the case of extreme after hours service i.e. between 8 P.M. and 5 A.M., or the need to purchase replacement hardware.)
  • Predictability.Every business wants, no needs, to be able to predict and control their costs. One of the major advantages you see with a Managed Service plan from Wolfe Computer Solutions is the predictability of a regular rate. If everything goes to plan and there is no issues, we are doing our job and you are happy, but if you have a catastrophe and we spend 15+ hours at your location recovering and restoring 5 or 10 computers, you are not going to have to come up with an extra $1000 dollars or more to cover it. It is all paid for in your plan
  • Vendor Management. Do you hate calling technical support for the company that built your laptop and talking to someone who seems to barely speak English? Would you love to have someone do that for you? Then you will love this benefit! Wolfe Computer Solutions will be your go between so you don’t have to talk to the outsourced technical support script reader on another continent. We do it for you!
  • Speed! In case of catastrophe we at Wolfe Computer Solutions want you up and running as soon as possible! Therefore, during regular business hours, our goal is to take your call the first time. If we cannot take it when you call, we strive to call you back within an hour of receiving your message. (We do live in Wyoming and know how cell phone coverage can be here!) Once we have talked to you, and determine that an on-site visit is needed, the goal is to be walking in to your office within 4 business hours.
  • Peace of mind! This may be the most important benefit. With a Managed Service plan from Wolfe Computer Solutions, you don’t have to worry about your technology. We keep everything running in tip top shape, so you can focus on growing your business.

Now that you see the importance and value of having a Managed Service Provider as a partner to your business, give Wolfe Computer Solutions a call and we will design a custom plan for your business. In order to do this, we will come to your office and do a FREE site survey and on-site consultation.

No business is too small! Have a Technology Professional on your side!

Call today: 307-222-9270

Windows 10 – Should you upgrade?

We are FAST approaching the date when Microsoft is releasing Windows 10 to the public. It comes out July 29th (THAT is TOMORROW!) as a free upgrade if you have Windows 7 Service Pack 1 or Windows 8.1. Yes you have read that right, it is FREE. In fact you have probably seen the notification icon on your screen asking you to register for the upgrade.

This begs the question: It’s free, should I take this free upgrade?

Windows 10

This is not a simple question with a simple answer. There are many things to consider in deciding if you want to take this offer from Microsoft.

  1. Do I have vital business files that I need to make sure work on this new version of Windows?
  2. Have my Programs been tested on Windows 10?
  3. Have I tested the change on my systems?
  4. Am I using old hardware that will not work on Windows 10?

And the list goes on and on.

There is a lot to love about Windows 10. Many users of Windows 8 and 8.1 miss the start menu, but Windows 10 brings it back. Cortana the new digital assistant (Similar to Siri) has tons of potential. The interface is very clean and easy to navigate. In my opinion, Windows 10 is one of the best operating systems Microsoft has released.

Preview of Windows 10 Menu

However it is not perfect. They are still working on the domain features in Windows 10. The last test of the Domain connector on Server 2012 did not work for me. If you are not joined to a domain updates are forced. You cannot manually set them to install. (I think this might be changed at least to some extent in the future.) There is bound to be many undiscovered bugs.

So then, what is my answer to the question “Should you upgrade to Windows 10?”

Yes………… BUT!

But wait.

If you are a home user who likes being on the cutting edge of all things technology, don’t mind some things not working at first for you. If you can afford downtime and some issues, then GO. Download the update tomorrow and have lots of fun! (I for sure will.)

If your business relies on your computers, a more measured and planed approach is better. Wait at least a month for the major bugs to be patched. Then pick a lesser vital machine at your business and test it. Let everyone mess with it a bit and get used to it. Then slowly one at a time move each machine to Windows 10 and let your technology partner help them through their issues.

Call or Email Wolfe Computer Solutions today for a FREE onsite consultation to evealuate everything technology for your business. We will create a custom plan to make sure you are ready for Windows 10 and help you through everything tech!

307-222-9270

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Server – Point, Set, Match

Like a great tennis player, a properly installed and configured server can control your business computer “game”!

Servers perform many tasks for your business:

  1. File Server – This provides a centralized storage location for all important business files. This makes collaboration and sharing a breeze in your company. Properly configured, a server hard drive can look like a regular drive to everyone in your workplace.
  2. Back up – I mentioned using a server for back ups last time. This is the most efficient on site back up tool you can buy. Many servers are set to back up every computer on your network nightly or at least once a week. Then if anything goes wrong, in a matter of minutes you can restore a few days old back up and be fully functional again.
  3. Domain controller – This sounds scary and technical to most people. So here is a simple break down: it gives complete control of what can and cannot be done on ALL of your computers. You or your administrator can determine if people can install apps, programs or updates. You can set how long all your computers set before the screen locks. Or you can leave these decisions up to the end users. This is not the same as an internet domain however.

So, in short, a server, like a tennis player can “serve up an ace” giving your business the competitive edge to move ahead in the “game”!

Call us today to schedule a FREE onsite consultation to determine if you can benefit from a server.

(Originally posted as “Server can control the game” onCheyenne Chamber of Commerceblog – May 19, 2015)

 

 

Call Wolfe Computer Solutions today at

307-222-9270

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