Why Managed Service?

AtWolfe Computer Solutions we believe that no business is too small to utilize the services of an I.T. Managed Service Provider (MSP). A Managed Service provider can handle all of your Information Technology needs so your business can focus on growing and not on I.T. issues.

There are several very important advantages to hiring an MSP to assist your business:

  • Regular scheduled maintenance visits. Depending on your size and needs, Wolfe Computer Solutions will make regular visits to your site, either weekly (for larger small businesses), every other week (medium sized small businesses), or once a month (for very small businesses). These visits will include checking updates, virus scanning, backups and overall system health. Just like oil changes for your car, these are vital to ensure you are running at tip top shape!
  • Emergency on call visits. Included in all Managed Service plans is emergency services. Catastrophic events unfortunately happen, and Wolfe Computer Solutions is there for you when they do! Whether it is hardware failure, a nasty virus infection, or simply someone accidentally deleted that project you have spent the last month getting ready, we are here to help. This service is at no additional charge! (Except in the case of extreme after hours service i.e. between 8 P.M. and 5 A.M., or the need to purchase replacement hardware.)
  • Predictability.Every business wants, no needs, to be able to predict and control their costs. One of the major advantages you see with a Managed Service plan from Wolfe Computer Solutions is the predictability of a regular rate. If everything goes to plan and there is no issues, we are doing our job and you are happy, but if you have a catastrophe and we spend 15+ hours at your location recovering and restoring 5 or 10 computers, you are not going to have to come up with an extra $1000 dollars or more to cover it. It is all paid for in your plan
  • Vendor Management. Do you hate calling technical support for the company that built your laptop and talking to someone who seems to barely speak English? Would you love to have someone do that for you? Then you will love this benefit! Wolfe Computer Solutions will be your go between so you don’t have to talk to the outsourced technical support script reader on another continent. We do it for you!
  • Speed! In case of catastrophe we at Wolfe Computer Solutions want you up and running as soon as possible! Therefore, during regular business hours, our goal is to take your call the first time. If we cannot take it when you call, we strive to call you back within an hour of receiving your message. (We do live in Wyoming and know how cell phone coverage can be here!) Once we have talked to you, and determine that an on-site visit is needed, the goal is to be walking in to your office within 4 business hours.
  • Peace of mind! This may be the most important benefit. With a Managed Service plan from Wolfe Computer Solutions, you don’t have to worry about your technology. We keep everything running in tip top shape, so you can focus on growing your business.

Now that you see the importance and value of having a Managed Service Provider as a partner to your business, give Wolfe Computer Solutions a call and we will design a custom plan for your business. In order to do this, we will come to your office and do a FREE site survey and on-site consultation.

No business is too small! Have a Technology Professional on your side!

Call today: 307-222-9270