Who stole my Netflix?

I’ve Been Hacked!

I was talking to Gary Freeman at KGAB radio this morning about an article in Business Insider about the availability of Hacked Netflix, Hulu Plus, Spotify and similar accounts on the “Dark Web”. These accounts are available for purchase for just a few dollars or less. How does this happen, how do I know, and how do I fix it?

How does this happen?

So the first question is how does this happen? There is several ways:

  1. The bad guy breaks into a website that has a password and your email. Some examples are Adobe, vTech, 000webhost, and elicit sites such as Ashley Madison.
  2. The hacker uses the email address he pulled off of that site and tries it on other sites like Netflix.
  3. Since many of these sites allow multiple logins at the same time, it will not kick out the legit user even if they are watching a movie at the time.
  4. This is then put up for sale on the “Dark Web.”

Have I been hacked?

There are several ways to tell if your accounts have been hacked:

  1. Check Have I been pwned for your email addresses.
  2. Check for strange suggestions based on what you have watched. (Even though you did not watch that!)
  3. Strange stuff in your downloaded music on Spotify, or Rhapsody type accounts.

They got me!

You have done that and discover that you have been hacked and someone is using your accounts for free (or close to it.) What do you do? Fortunately this is not a hard hack to fix. Of course the first thing you need to do is change your password! A lot of these services have an option to sign out all devices. You should do that! Some other things to consider in choosing passwords and security in general:

  1. Use strong passwords. Include capital letters, small letters, numbers and symbols. Some use a short sentence with mixed capitals and replacing a few letters with symbols as a password. For example: TheD0gjumped@fence!
  2. Change your passwords regularly. No less often then every 3 months.
  3. Don’t use the same password for everything. If you get hacked from Adobe and have the same email and password on your bank, the Adobe hacker got your bank password. That is potentially VERY bad!
  4. Have a good anti-virus program on your computer. There are several good free ones out there.

For more information, or to have a computer expert in Cheyenne help you out, call Wolfe Computer Solutions at:


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